Hot Water Tanks

No Hot Water?

A water heater failure is one of those things that announces itself at the worst possible time — usually a Monday morning in January. The fix depends on what type of unit you have and what's wrong with it.

• Gas water heater not lighting — Thermocouple failure, pilot outage, or gas valve issue. Usually repairable.
• Electric water heater cold — Often a burned heating element. Inexpensive repair if the tank itself is in good shape.
• Leaking tank — Once the tank is leaking, it needs replacement. There's no reliable repair for a compromised tank.
• Rusty or discoloured water — Tank corrosion. Replacement time.
• Tank over 10–12 years old — Even if it's running, a proactive replacement avoids an emergency down the road.

Standard Tank vs. Tankless

Both options have their place. Here's the honest comparison:

• Standard tank — Lower upfront cost, simple to install and service. The reliable choice for most homes. 40–60 gallon tanks cover most family sizes. Lifespan of 10–15 years with proper anode maintenance.
• Tankless (on-demand) — Higher upfront cost, more complex installation. The advantage: unlimited hot water, and you're not heating water you're not using. Better long-term operating cost, especially for natural gas units. Requires a higher-capacity gas line in many cases.

We'll give you honest advice on which makes sense for your situation.

What We Install

We carry and install Bradford White, A.O. Smith, and Rheem units — all built for the Canadian market with Canadian-standard parts. We don't use American-spec units that create parts headaches down the road.

Installation Process

1. Drain and remove old unit.
2. Install new unit with new connections and fittings.
3. Inspect and replace anode rod.
4. Test for leaks and proper operation.
5. Dispose of the old unit.

Most replacements take 2–3 hours. Call 204-297-0664 and we can usually schedule same-day or next-day.